PMS INTEGRATION
Apaleo + D3x: AI that reads and writes live reservation data in Apaleo.
Apaleo is an API-first PMS built for automation-minded operators. D3x connects in about two minutes via Apaleo’s approve-and-return flow, then agents read and write live inventory and reservations, modify invoices (VAT, company, addresses), and run outbound guest journeys from Apaleo webhooks. Booking engine and guest portal typically sit on Like Magic. The Apaleo integration is live in production today.
OVERVIEW
What the integration does
D3x connects to Apaleo in real time. When a guest messages, calls, or emails, the agent looks up the live reservation first, dates, rate, room status, folio, and acts on it. Late checkouts are confirmed against availability and rate rules, booking context flows into every reply, and changes are written back to Apaleo with a full audit trail.
CAPABILITIES
What agents do with Apaleo
- Live reservation lookups in Apaleo, including OTA confirmation numbers
- Rates and availability served in a carousel; Book now deep-links to Like Magic or a custom booking engine
- Invoice modification: VAT ID, company name, company address, guest address — then send the updated invoice back
- Add-ons (breakfast, parking, early check-in, late checkout) priced and posted to the Apaleo reservation
- Like Magic guest-portal and online check-in links generated per guest (Apaleo has no portal)
- Outbound journeys from Apaleo webhooks, plus the Like Magic guest journey
- Every write logged with the agent's decision rationale
ARCHITECTURE
How it connects
Apaleo connects in about two minutes: in D3x, click the Apaleo connection button, approve D3x in Apaleo, and you are sent back connected. Agents then read and write live inventory and reservations, modify invoices (VAT ID, company name, company address, guest address), attach add-ons, and run outbound journeys from Apaleo webhooks. Booking and guest-portal links typically come from Like Magic — Apaleo has neither natively.
FAQ
Common questions.
D3x connects to Apaleo through its API as part of the integration fabric. AI agents reads and writes live reservation data in Apaleo during live guest conversations, with your policies, human-in-the-loop rules, and a full audit trail applied to every action.
TALK TO US
See Apaleo + D3x on your stack.Link to this section
30 minutes with the founder, your systems, your channels, and what phase-1 looks like.