How much does hotel AI guest messaging software typically cost?
Hotel AI guest messaging software from D3x costs €5 per room per month. That covers AI messaging on all channels: WhatsApp, SMS, Booking.com, Expedia, Instagram, Facebook, the D3x website chatbot, and the email plug-in. Phone AI and Agentic Email are not included and are priced separately.
01
What is included in hotel AI guest messaging at €5 per room?Link to this section
The public D3x messaging price is €5 per room per month for all AI messaging across guest channels. It is billed per room, not per conversation or per channel. Included channels are:
- SMS
- Booking.com inbox
- Expedia inbox
- D3x AI website chatbot
- Email plug-in
02
What is not included in that €5 messaging price?Link to this section
Phone AI (inbound voice) is €100 per month for 5 hours of spoken AI time, then €12 per extra hour. Agentic Email (AI that works the shared Gmail or Outlook inbox) is currently in beta testing. Neither is part of the €5 per room per month messaging price. Enterprise groups of 10+ properties are scoped on properties, channels, and volume rather than the public room-month list price.
03
How does hotel AI messaging cost compare to staffed coverage?Link to this section
At €5 per room per month, a 100-room hotel pays €500 per month for AI messaging across those channels, a fraction of one front-desk hire, while AI absorbs 60–70% of routine requests around the clock. The ROI calculator on d3x.ai/pricing models 20, 40, or 60 FTE hours saved per property per month; those scenarios are illustrative, not guaranteed.
RELATED QUESTIONS
What else do operators ask?Link to this section
D3x charges €5 per room per month for all AI messaging across WhatsApp, SMS, Booking.com, Expedia, Instagram, Facebook, the D3x website chatbot, and the email plug-in. Phone AI is €100 per month for 5 hours of spoken AI time, then €12 per extra hour. Agentic Email is currently in beta testing.
SEE IT IN PRODUCTION
Ready to see hotel AI in production?Link to this section
D3x runs 250K+ hotel messages a month — agents that execute in your PMS, housekeeping, and CRM across messaging, email, and voice.
TALK TO US
Get the answer for your own properties.Link to this section
30 minutes with the founder, your stack, your channels, and what phase-1 looks like.