New episode: The Return of the Great Hotelier, with L+R HotelsLive across 60+ European hotel groupsNew deployments live in 3 weeksVoice agents at chain scaleAI Lobby Talk: CIO interviews on YouTubePlatform docs & changelogNew episode: The Return of the Great Hotelier, with L+R HotelsLive across 60+ European hotel groupsNew deployments live in 3 weeksVoice agents at chain scaleAI Lobby Talk: CIO interviews on YouTubePlatform docs & changelog
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JOURNAL

The hotelier's view of AI.

Long-form writing on guest experience, operations, and what happens when the shelf of hotel listings shrinks to a handful of recommendations.

Written by Jason Noronha

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Operators

The return of the great hotelier

AI may take hospitality back to a surprisingly old-fashioned idea: the best experience wins.

The shelf is shrinking from hundreds of listings to a handful of recommendations.

Jason Noronha · July 17, 2026 · 5 min read

IN PRODUCTION

See how this works in a hotel.Link to this section

30 minutes with the founder on your properties, your stack, and what phase one looks like.