PLATFORM
Channel agents
Messaging, voice, and email, each autonomous where it should be.
- Messaging, production-proven at 250K+ messages/month, including images, video, screenshots, and PDFs. The agent also sends knowledge-base images and PDFs at the right moment. See Images, video and PDFs
- Voice, inbound on property lines and in-room phones at chain scale — see Phone
- Email: copilot plugins in Outlook, Gmail, Freshdesk, and Zendesk, plus Agentic Email on the mailbox. See Email
- Phishing guardrail on messaging, voice, and email. The AI recognizes payment links and communication channels from a potentially harmful phishing attempt. Operators turn it on as a preventive step. See Agent safety.
For the WhatsApp channel reference — number ownership, outbound journeys, and booking attribution — see WhatsApp.
