TRUST
Agent safety
Escalation, audit trails, phishing recognition, and operational controls for risk-averse CIOs.
Agents know when not to act. High-stakes workflows support co-pilot review before send. VIP and compensation policies route per your rules.
Phishing guardrail
Phishing attempts against hotel guests are rising. More guests now contact the property to ask for help and clarification: a payment link that does not look like the hotel, or a message on a channel that is not the property's. Operators can turn on a guardrail so the AI recognizes payment links and communication channels that come from a potentially harmful phishing attempt.
The guardrail runs on messaging, voice, and email. It is a preventive step operators take, not a promise that every attempt is caught. The team stays in control when a case is unclear. Product views: Messaging, Voice, Email, and the Skills Engine.
