Make it a conversation not a transaction
By harnessing the power of AI, we are not only adapting to guest expectations but also anticipating and fulfilling their desires before they even articulate them. From personalized recommendations to seamless check-ins and intuitive services, AI is redefining the hospitality experience.
24/7 in every language
Always on
Learns from, and adapts to your guests needs
Personalized
Recommend activities that matter to your community
Ultra local
Infuse your personality into every line
Sounds like you
Get your own AI Agent
Stay ahead of the curve
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Understands complex questions
Feels like a human not like a bot
Chat on all common channels like Whatsapp, Instagram or Email
Draws knowledge from different sources simultaneously
Shares live rates or recommends activities
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WhatsApp AI agents can enhance customer interactions with interactive messaging, including buttons, images, and quick replies, creating a seamless and engaging experience.
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SMS
AI-powered SMS agents can create engaging, interactive experiences using short links, keyword responses, and automation to enhance hospitality services.
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Instagram & Facebook
By using AI-driven automation on Instagram & Facebook, hospitality brands can engage guests, increase conversions, and provide seamless customer service—all while reducing staff workload.
Works with all your channels
Proactive upselling in key moments
Automatically or manually send personalized messages to upsell add-ons like extra towels, late check-out, breakfast, and more
Add ons
AI detects leads, booking intent, and modification requests in real time—proactively driving direct bookings and maximizing revenue opportunities
Bed revenue
Setup or link curated experiences—spa treatments, tours and more—making it effortless for guests to explore and book directly
Experiences
Seamlessly integrate with OpenTable to drive restaurant bookings, ensuring maximum occupancy and a thriving dining experience for your guests
Restaurant (Beta)
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+60%
Guest engagement
AI-driven suggestions blend smoothly into conversations, making upselling feel like a helpful service rather than a sales pitch
€40
More revenue per room/per month
AI suggests upgrades like room enhancements, or dining experiences, maximizing revenue opportunities.
85%
Automation rate
Answer every message and reduces staff workload while ensuring consistent, optimized sales efforts.
4.4
CSAT rating (matching human)
The AI agent delivers human-level quality responses, making it the perfect solution for the hospitality industry.
Templates
Easily set up customizable templates for CSAT scores, pre-check-in, in-house, and post-stay messages all within our platform. These templates are fully adaptable, allowing you to personalize content and timing based on your needs. Whether triggered by specific timeframes or guest interactions, these messages can be automatically sent across any communication channel, ensuring a seamless, consistent guest experience at every stage of their journey.
CSAT
Collect Customer Satisfaction (CSAT) scores from guests after both AI and human interactions, providing valuable feedback to continuously improve service and guest experiences.
Time triggered
Pre check-in
Send personalized booking confirmations, location details, arrival instructions, parking information, and much more.
Time triggered
In-house
Provide guests with real-time updates and information during their stay. Whether it's details about on-site amenities, special offers, restaurant hours, or upcoming events.
Time triggered
Post check-out
Send personalized messages with thank-you notes, feedback requests, loyalty program offers, or promotions for future bookings.
Time triggered
NEXT-LEVEL AI CHATBOT
Meet the World's Most Beautifully Designed AI Chatbot – Fully Customizable, Visually Stunning, and Seamlessly Interactive. With dynamic visuals, engaging animations, and a completely configurable interface, our chatbot isn't just smart—it’s an experience. Elevate your brand with a chatbot that looks as good as it performs.
Just connect your tech stack
We integrate seamlessly with your entire tech stack via API, allowing our AI to pull live rates and availability, log guest requests, and automatically send booking or payment confirmations—ensuring a smooth and efficient experience from start to finish
mews
booking.com
freshdesk
cloudbeds
slack
opera
likemagic
optii
bookboost
zendesk
apaleo
(coming soon)
Your stack
Your stack
flexkeeping
(coming soon)
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INBOX
One inbox for all your messages
Inbox a tool for managing communications, staying informed, and making data-driven decisions to enhance the overall efficiency and performance of your property.
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Inbox seamlessly integrates with various communication channels, including email, social media, and messaging apps. This ensures a unified and consistent guest experience across all platforms.
01
Analyze guest preferences and behaviors, allowing for the creation of AI generated tags and summaries. This information can then be used to offer tailored recommendations, special offers, and customized services.
02
Inbox can scale to handle increased guest volumes without a linear increase in operational costs. This scalability is particularly valuable during peak seasons.
03
Text coming soon
Text coming soon
Experience the transformative potential of GPT 4o, Claude 3.5, Gemini 1.5, harmonized with your own proprietary dataset, and amplified by our revolutionary skills router, offering unprecedented automation for every facet of future business operations. Say goodbye to traditional apps as we seamlessly push and receive information through the most commonly used channels worldwide, ensuring a fluid and intuitive experience for both businesses and guests.
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Created in San Francisco